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Local Municipalities Are Helping Residents Recover From Irma

By on September 12, 2017 in WNDB News

Volusia and Flagler County, FL – Here is what you need to know as local municipalities open up facilities, and our area recovers from Irma:

9/15/17 4:51 PM Update:

United Way:

The United Way of Volusia-Flagler Counties will open its doors from 8
a.m. to noon Saturday, Sept. 16, to act as a coordination and
mobilization point for volunteers responding to Hurricane Irma recovery
efforts.

Volunteers and groups will meet at the United Way office, 3747 W.
International Speedway Blvd., Daytona Beach, to receive assignments and
deploy as groups to their worksite. All projects will be in the Volusia
and Flagler communities.

More than 30 projects have been identified that need assistance with
debris cleanup and other hurricane-related issues. Volunteers are asked
to bring debris and clean-up equipment, such as yard gloves, shears and
trash bags.

More than 50 individuals and teams have already signed up to serve, but
more volunteers are needed to address the widespread damage to the
community. Individuals or groups interested in serving their community
should contact Volunteer Center Coordinator Francine Martin at
386-275-1948.

Volusia County Public Library:

Need a break from the heat? Stop by your local library to cool off and
charge your cellphones. Residents can also do their FEMA and insurance
paperwork in the library branches’ e-labs.

The following branches are open for regular hours:

·       DeBary Public Library, 200 N. Charles R. Beall Blvd.
·       DeLand Regional Library, 30 E. Howry Ave.
·       Deltona Regional Library, 2150 Eustace Ave.
·       Edgewater Public Library, 103 W. Indian River Blvd.
·       Oak Hill Public Library, 125 E Halifax Ave.
·       New Smyrna Beach Regional Library, 1001 S. Dixie Freeway
·       Ormond Beach Regional Library, 30 S. Beach St.
·       Pierson Public Library, 115 N. Volusia Ave.
·       Port Orange Regional Library, 1005 City Center Circle

Hours are listed at www.volusialibrary.org.

The Daytona Beach Regional Library at City Island, John H. Dickerson
Heritage Library, Lake Helen Public Library and Orange City Public
Library have not reopened.

County parks, preserves and fishing docks

Volusia County reopened the Strickland Shooting Range today. Other
locations that reopened today are:

·       Briggs Drive Fishing Dock, Ormond Beach
·       James Ormond Tomb Park, Ormond Beach
·       Mariner’s Cove Park, Enterprise
·       Poser Park, Orange City
·       Riv-Ocean Drive Fishing Dock, Ormond Beach
·       San Jose Fishing Dock, Ormond Beach
·       Spruce Creek Preserve, Port Orange

For a complete list of closures, visit www.volusia.org/pin and click on
“Closures and reopenings.”

9/15/17 11:45 AM Update:

Tomoka Landfill and West Volusia Transfer Station:
The Tomoka Landfill and West Volusia Transfer Station are open for
extended hours beginning today, Sept. 15. Extended hours are 7 a.m. to 7
p.m. Monday through Saturday; both facilities are closed Sundays. For
more information, visit Volusia.org/pin and select “Debris removal and
garbage information.”

Florida Department of Transportation:
Construction has resumed on state road projects in District 5 where
feasible, including major projects such as the I4Ultimate. This
resumption will neither conflict with recovery efforts nor take away
resources from debris removal, cutting and hauling.

Edgewater:
The City of Edgewater expects to begin pickup of Hurricane Irma debris
early as Monday, Sept. 18. Residents should bring storm debris to the
curb this weekend. City officials hope the debris haulers can pick up
most of the storm debris on the first pass. Vegetative debris should be
kept separate from construction-type debris. Do not bag vegetative
debris. The city will not charge for pickup of Hurricane Irma debris.

South Daytona:
As of Friday morning, Sept. 15, approximately 1,490 FPL customers (19
percent) out of power in South Daytona. FPL hopes to have most power
restored by Sunday night, with the exception of heavily damaged or
flooded areas. Anyone who cannot stay in their home and needs shelter
information can call the Citizens Information Center at 866-345-0345.

Riverfront Veterans Memorial Park is closed due to hurricane damage.
The Kailynne Quartier Memorial Ride has been postponed and will be
rescheduled. The city’s annual 5K will take place Saturday, Sept. 16, as
scheduled.

All roads are clear. Exercise caution at the intersections of Ridge and
U.S. 1 and Nova and Big Tree roads as the signals are down; the
intersections are controlled by signage. All other traffic signals have
been restored.

Regular yard waste will be picked up Saturday, Sept. 16, to make up for
missed pickup. Regular trash, yard waste and recycling pickup resumes
next week.

Disaster debris will begin next week with Palmetto Avenue, and then
proceed with collector streets, then smaller streets. Yard waste should
be separated from construction debris and kept three feet from the road.
Do not mix black bags in with vegetation debris. Keep piles clear of
mailboxes, meter boxes, power lines and trees.

Residents should hire only licensed contractors. Call the community
development office at 386-322-3020 if you have questions or concerns.

If your pool barrier was damaged, you must put up a temporary barrier
for the safety of children and pets. Call 386-322-3020 with questions.

New Smyrna Beach:

                        All city offices open for business.

                        9/16/17           Soccer at Sports Complex

                        9/17/17           Bridal Spritzer at Brannon Civic Center

                        9/18/17           Golf Course open

                        9/18/17           Sports Complex open; community soccer, SEV baseball league and Pop Warner all resume practices Monday evening.

  • Utilities Commission reports all know outages have been restored.  If you are a UC customer and still have no power contact them directly (386)-427-1366.
  • Waste Pro is on regular schedule for household regular trash.
  • All New Smyrna Beach Parks are open.
  • Per the County-Spruce Creek Preserve, New Smyrna Beach is closed.
  • All New Smyrna Beach Boat Ramps are open.
  • Per the County-Lake Ashby Boat Ramp, New Smyrna Beach is closed.
  • New Smyrna Beach Airport: Open 386-424-2199
  • New Smyrna Beach Golf Course: Opens Monday at 7:00 a.m. Call now p) 386-410-2690 to book tee times or online http://www.newsmyrnagolfclub.com/request_tt/

9/15/17 11:30 AM Update:

Price gouging:

State law prohibits extreme increases in the prices of essential
commodities, such as food, water, hotel rooms, ice, gasoline, lumber and
equipment needed as a direct result of an officially declared emergency.
The amount cannot grossly exceed the average price for those items
during the 30 days before the declaration of the state of emergency
unless the seller can justify an increase in the costs. If you suspect
price gouging, report this to the Attorney General’s price gouging
hotline.

The price gouging hotline is 866-9-NO-SCAM (866-966-7226)

For more information, visit the Florida Attorney General’s website at
http://myfloridalegal.com/pages.nsf/Main/5D2710E379EAD6BC85256F03006AA2C5?OpenDocument

9/14/17 5:30 PM Update:

Employees from Volusia County’s Parks, Recreation and Culture
Division continue to remove debris and repair damage in the county’s
parks, preserves and trails.

The following parks and preserves were reopened Thursday:
·       Beck Ranch Park, Osteen (restrooms are closed)
·       Colby-Alderman Park, Cassadaga (restrooms and trails are
closed)
·       Cypress Lakes Park, DeLand
·       Lyonia Preserve, Deltona
·       Michael Crotty Bicentennial Park, Ormond Beach (restrooms and
fishing dock are closed)
·       Osteen Civic Center
·       Spruce Creek Preserve, Port Orange (only the Divito property and
Bayou Bay are open)

The trail leading from Mission Road to Park Street in Edgewater is
open.

DeBary Hall Historic Site and many county trails are closed until
further notice.

The following county parks are closed until further notice:
·       Barkley Square Dog Park, DeLand
·       Candace R. Strawn – Lake Dias Park, DeLeon Springs
·       Chuck Lennon Park, DeLeon Springs
·       Deep Creek Preserve, New Smyrna Beach
·       Ed Stone Park, DeLand
·       Gemini Springs Park, DeBary
·       Hester Park, DeLeon Springs
·       Highbridge Park, Ormond Beach
·       James Ormond Tomb Park, Ormond Beach
·       Lake Ashby Park, New Smyrna Beach
·       Lake Beresford Park, DeLand
·       Lake George Park, Pierson
·       Lake Monroe Park, DeBary
·       Longleaf Pine Preserve, Port Orange
·       Lyonia Preserve, Deltona
·       Mariner’s Cove Park, Enterprise
·       PFC Emory L. Bennett Park, Orange City
·       Poser Park, Orange City
·       River Breeze Park, Holly Hill
·       Robert Strickland Park, Holly Hill
·       Seabridge Riverfront Park, Ormond Beach
·       Seville Village park, DeLand
·       Spruce Creek Park, Port Orange
·       Spruce Creek Preserve, New Smyrna Beach
·       Sugar Mill Gardens, Port Orange
·       Sugar Mill Ruins, New Smyrna Beach
·       Sylvester Bruten Park, DeLand

The following boat ramps and fishing docks are closed until further
notice:
·       Blue Lake Boat Ramp
·       Briggs Drive Fishing Dock
·       Highbanks Boat Ramp, DeBary
·       Lake Ashby Boat Ramp, New Smyrna Beach
·       Lemon Bluff Boat Ramp, Osteen
·       Riv-Ocean Drive Fishing Dock, Ormond Beach

Flagler County’s Park Department has closed all of its parks in the wake of Hurricane Irma. The County hopes to have them open by the weekend. Boat ramps are open.

9/14/17 5 PM Update:

SBA Disaster Assistance for businesses and residents expands to more Florida counties.

The U.S. Small Business Administration has added more counties to the disaster declaration in Florida affected by Hurricane Irma that began on Sept. 4.

The disaster declaration covers many counties in Florida, including Volusia and Flagler Counties.

Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or replace disaster damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.  Applicants may be eligible for a loan amount increase up to 20 percent of their physical damages, as verified by the SBA for mitigation purposes. Eligible mitigation improvements may include a safe room or storm shelter to help protect property and occupants from future damage caused by a similar disaster.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private, nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any physical property damage.

Disaster loans up to $200,000 are available to homeowners to repair or replace disaster damaged or destroyed real estate. Homeowners and renters are eligible up to $40,000 to repair or replace disaster damaged or destroyed personal property.

Interest rates are as low as 3.305 percent for businesses, 2.5 percent for nonprofit organizations, and 1.75 percent for homeowners and renters, with terms up to 30 years. Loan amounts and terms are set by the SBA and are based on each applicant’s financial condition.

Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloan.sba.gov/ela.

To be considered for all forms of disaster assistance, applicants should register online at www.DisasterAssistance.gov, or by mobile device at m.fema.gov. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.

Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an e-mail to disastercustomerservice@sba.gov. Completed applications should be returned to a recovery center or mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.

The filing deadline to return applications for physical property damage is Nov. 9. The deadline to return economic injury applications is June 11, 2018.

9/14/17 4:54 PM Update:

The boil water notices for the Town of Pierson and the Lakes of Pine Run have been lifted. The water is safe for drinking, cooking, showering and bathing. There are no boil water notices in Volusia County at this time.

9/14/17 4:50 PM Update:

DeBary:

  • Several roads in the city are not passable due to downed trees.
  • Household trash and recycling pickup are back on normal schedule.
  • Storm debris collection should begin no later than Monday, Sept. 25.
    Property owners must separate normal household trash from storm debris.
    Storm debris removal contractors will not collect normal household and
    landscape maintenance items. WastePro will not collect storm debris.
    Storm debris should be placed between the edge of the pavement and the
    sidewalk or front property line. Storm debris should not cover fire
    hydrants, water meters, and other utility facilities and equipment.
    Debris should not block drainage structures or ditches.
  • City debris removal contractors will not remove storm debris serviced
    by private contractors hired by property owners. For example, if a
    property owner employs a tree company to cut down or cut up a tree
    damaged by the storm, the tree company is responsible for removing the
    related tree debris.
  • Construction and demolition debris includes building materials, carpet,
    drywall, furniture, lumber, mattresses and plumbing.
  • Residents should call Waste Pro at 386-788-8890 to receive a quote for
    pickup of construction debris. Residents and businesses also may haul
    the debris to the West Volusia Transfer Station, 3151 E. New York Ave.,
    DeLand, and pay a fee.

Deltona:

  • The Council on Aging will resume Meals on Wheels distribution to their
    recipients in Southwest Volusia on Friday, Sept. 15. Distribution will
    be from Deltona City Hall, 2345 Providence Blvd., as the Deltona
    Community Center is without power.
  • Audubon Park and the bike trails around Thornby Park and Lakeshore
    Drive are closed.
  • Garbage, recycling and yard waste collections are on a staggered
    holiday delay. Thursday’s collection will be picked up on Friday.
    Friday’s collection will be picked up on Saturday. Collection is for
    household waste and regular yard waste only. Yard waste is limited to 16
    bags or manageable bundles. Items that fell during the storm can be
    bagged and bundled as normal yard waste if they are smaller and falls
    within the limit.
  • Waste Pro will pick up bagged trash that does not fit in the bin.
    Storm-related bulk waste will also be picked up; residents do not need
    to schedule for this time period. Move-out piles of bulk waste still
    need to be scheduled with Waste Pro by calling 386-574-0723.

Edgewater:

  • It is estimated that 15 percent of the city remains without power.
  • All city offices are open.
  • City water remained in service throughout the storm and is safe for
    drinking, eating, cooking and showering. Residents should use water
    sparingly to avoid stressing the wastewater system, as some lift
    stations remain on generator power. The reclaimed water system has been
    placed back in service; however, intermittent outages are expected.
  • There are no changes to the city building permitting process. Fees are
    not being waived at this time.
  • All city parks remained closed due to storm damage.
  • The majority of streets in the city are open. To view current closures,
    visit
    http://edgewaterfla.maps.arcgis.com/apps/webappviewer/index.html?id=992edc540c8e4ad7b8e56d642e6c1031.
  • The city’s curfew has been lifted and is no longer in effect.
    Residents should use extra caution when traveling after dark as hazards
    may not be readily visible.
  • The Sept. 11 City Council meeting is rescheduled for Sept. 18.
  • Trash and recycling pickup resumed Tuesday, Sept. 12. Pickups will be
    made in accordance with the holiday schedule that is typical after a
    Monday holiday. The schedule is posted at www.cityofedgewater.org.
  • Pickup of Hurricane Irma debris is expected to begin as early as
    Monday, Sept. 18. Residents should place all storm debris at the curb
    this weekend. Haulers hope to pick up the majority of the storm debris
    on the first pass through the city. Vegetative debris should be kept
    separate from construction debris. Please do not bag the leaves. Visit
    the city’s website or Facebook for an illustrative flier detailing how
    to separate debris.

Orange City:

  • Dickinson Park, Coleman Park and Oak Ave Park are open. Mill Lake Park
    and Waggin’ Trail Dog Park are expected to open soon. Veterans Memorial
    Park and Valentine Park are closed until further notice.
  • Movie in the Park is scheduled for Friday, Sept.15, at Dickinson Park,
    weather permitting.
  • Monday, Sept. 18, Orange City residents may use their trash cart and
    recycle cart for garbage; this is a one-time occurrence. There will be
    no recycling service on Tuesday, Sept. 19.
  • City officials ask residents to limit laundry, showering and flushing
    to reduce the risk of overflow. Nine lift stations, which need
    electricity to empty themselves by pumping wastewater to the plant, are
    without power.
    The city’s water is safe to drink. If you are on a well and need
    potable water, you may use the city’s spigot at the intersection of
    Banana and Holly avenues
  • Storm debris collection is different than yard waste. Residents of
    impacted areas should place unbagged, storm-generated debris on the
    public right-of-way, 3 feet from the road. Do not put debris in the
    roadway or near a water meter vault, fire hydrant, mail box or any other
    above-ground utility.
  • The normal schedule and procedures will apply for regular household
    garbage, recyclables and small amounts of bagged debris. Do not burn
    debris in your yard. The city will announce debris pickup dates for
    residents who live in city limits soon. ‬

Ormond Beach:

  • For emergency repairs related to Hurricane Irma, contractors and
    businesses must appear at the city’s Planning/Building permit counter,
    22 S. Beach St., and provide a license to prove they are eligible to do
    the work intended and receive a no-fee permit. Permit fees will be
    waived for hurricane damage repairs only; however, the contractor and
    businesses must have their license and the no-fee permit to do the
    work.
  • No-fee permits for hurricane damage related work will be waived for 60
    days from Friday, Sept. 8, through Tuesday, Nov. 7.  (City Ordinance
    2017-26.)  The public is cautioned to hire Florida licensed contractors
    only and to be wary of door-to-door solicitors asking for large deposits
    or who promise to speed up the permit process.
  • The Neighborhood Improvement Division (NID) will expedite tree permits
    and waive any permit fees for the removal of trees threatening the life,
    safety or welfare of city residents and businesses. The removal of trees
    must be related to damages resulting from Hurricane Irma.

Burning Debris:
Residents are asked in residential areas to not burn storm-related
debris. Burning debris can cause a smoke hazard for those who live
nearby and have their windows open due to power outages. For more
information, visit
http://www.freshfromflorida.com/Divisions-Offices/Florida-Forest-Service/Wildland-Fire/Fire-Prevention/Know-The-Law-Before-Burning-Outdoors-in-Florida-Florida-s-Outdoor-Burning-and-Forest-Fire-Laws.

Courthouses:
The Volusia County Courthouse Annex at City Island in Daytona Beach
will reopen Monday, Sept. 18.

Traffic Court proceedings scheduled for Friday, Sept. 15, will be held
at the S. James Foxman Justice Center, 251 N. Ridgewood Ave., Daytona
Beach, in Courtroom #1. A schedule for alternate locations for upcoming
Traffic Court proceedings will be determined.

Daytona Beach Area Convention and Visitors Bureau:
Information regarding hotel status can be found at
http://DaytonaBeach.com. The list is being updated as power and phone
outages are restored.

Biketoberest plans are proceeding as normal. Information about the 25th
anniversary motorcycle rally on Oct. 19-22 can be found at
http://Biketoberfest.org.

Florida Department of Transportation:
The Florida Department of Transportation is picking up storm debris on
state roads. People who live on state roads are asked to bring their
storm debris to the right of way. The hauler will not enter private
property. FDOT plans to make one pass and then reevaluate and determine
if a secondary pass is necessary in isolated areas.

FDOT announced that I-75 will remain open as flood waters have been
receding on the Santa Fe River. As of this morning, FDOT engineers and
state meteorologists do not believe the Santa Fe River will reach a
level to make the interstate unsafe.

FDOT and the Department of Highway Safety and Motor Vehicles continue
to keep Floridians and visitors updated on traffic conditions at
FL511.com

Halifax Health:
All Halifax Health emergency rooms (Daytona Beach, Port Orange, and
Deltona) continue to accept patients. All other facilities, including
Halifax Health Urgent Care Ormond Beach, remain open.

Waterway debris:
The Department of Environmental Protection (DEP) asks residents of
Volusia County to report waterway debris and abandoned vessels at
maps.floridadisaster.org/debris. The DEP has resources and contractors
available for waterway debris removal but is in need of direction on how
to best place the resources based on the local needs and field
conditions.

Users can enter various types of debris, ranging from vessels to
appliances. Address, county and contact information are required fields.
A report from the data entered will be used to mobilize DEP resources
for debris removal response.

9/14/17 3:45 PM Update:

Florida Department of Children and Families:

Early SNAP release: September SNAP benefits were released to customers
who had not already received them for September statewide on Sept. 7 to
assist customers with preparation for Hurricane Irma’s landfall.

Purchase of hot foods: Until Sept. 30, current SNAP customers may
purchase hot foods with their EBT card at participating Florida
retailers. Customers should inquire first with the store to see if they
are equipped to process hot food purchases. Some stores will not be able
to offer this option. It is the retailer’s decision to take part in
this option. There is no list of stores who are or are not equipped.

Statewide call center closed: The statewide customer call center closed
in Miami and Jacksonville Wednesday, Sept. 13. Because of this closure,
callers will experience longer than usual wait times.

Replacement of food lost in storm: The department is working on a plan
to provide replacements to customers who lost food in the storm.
Customers may submit forms for individual replacement of benefits; the
requests will be reviewed as soon as possible.

Disaster SNAP (Food for Florida): DCF is not taking applications for
D-SNAP as of Sept. 13. State and federal emergency officials must assess
the counties with the most damage to determine where Food for Florida
could take place. More information will be provided when available.

Re-certification and renewal of benefits: The department is working to
help customers who need to complete the recertification and renewal of
their benefits in September. More information will be provided when
available.

Using your Florida EBT card out of state: Current Florida SNAP
customers can use their EBT cards in other states. Customers who
evacuated for the storm can use their EBT card to purchase food out of
state. As of Sept. 13, the option to purchase hot foods with EBT cards
is not available in other states

For updated information, visit www.myflorida.com/accessflorida.

Florida Housing Finance Corp.

Residents who have been displaced by Hurricane Irma can search for
available rental housing at www.FloridaHousingSearch.org, the state’s
affordable rental housing locator. Property owners are asked to update
their listing of available rental units on the website or by calling
877-428-8844.
Due to massive housing need, properties may be listed one day and gone
the next. Staff is working with landlords to update information as
quickly as possible.

Additional disaster relief information is posted at
http://www.floridahousing.org/programs/special-programs/ship—state-housing-initiatives-partnership-program/disaster-relief.

9/14/17 3:30 PM Update:

The only communities that are under a boil water notice are the town of Pierson and some residences in the Village of Pine Run.
The state’s telephone service mistakenly sent out a boil water notice for Volusia County at around 2:35 PM Thursday.

9/14/17 3 PM Update:

Disaster Recovery Center

  • A Disaster Recovery Center is NOT open in Volusia County. If this becomes available, information will be posted to www.volusia.org/pin and on the Emergency Management Facebook page and Twitter @VCEmergencyInfo. People should call or register online for FEMA assistance.

Citizens Information Center Volusia County

  • The county’s Citizens Information Center (CIC) will be open until 10 p.m. Thursday. The CIC will be open from 8 a.m. to 10 p.m. Friday; and from 8 a.m. to 5 p.m. Saturday, Sunday, Monday and Tuesday. The number to call is 866-345-0345.
  • If you received significant damage from Hurricane Irma and are unable to stay in your home, call the CIC for shelter information.
  • To report damage to your home, residents can submit information through the Volusia County Emergency Management app. Residents with damage to their home should file a claim with their insurance company.

Volunteers and donations, Volusia County

  • Volunteer groups who want to help in the community, should call the county’s Citizens Information Center (CIC) at 866-345-0345 so efforts can be coordinated.
  • The American Red Cross is coordinating individual volunteers to assist with Hurricane Irma recovery. If you would like to volunteer your time or donate funds, visit www.redcross.org.
  • To donate items, please coordinate this effort through the county emergency operations center by calling the CIC at 866-345-0345. At this time, no specific items have been requested.

9/13/17 7 PM Update:

FEMA Assistance
· Individual Assistance from FEMA is now available for residents in
Volusia County who sustained damage from Hurricane Irma to their primary
residence or have losses not covered by insurance or are underinsured.
· If you have insurance and sustained damages, call your insurance
company to file an insurance claim.  FEMA cannot duplicate assistance
for losses that are covered by insurance. However, you may still be
eligible for assistance from FEMA for losses not covered by insurance.
· Applying is the first step toward getting FEMA disaster assistance.
FEMA can help eligible applicants pay for uninsured or underinsured home
repairs, temporary housing, personal property and other serious
disaster-related needs through its grant programs.

How do I apply for disaster help?
Residents should register online at www.DisasterAssistance.gov, or by
calling FEMA’s toll free registration number at 800-621-FEMA (3362).
Applicants who use 711 or Video Relay Service may also call
800-621-3362. People who are deaf, hard of hearing or have a speech
disability and a TTY, may call 800-462-7585 directly; for those who use
711 or Video Relay Service (VRS), call 800-621-3362. Multilingual
operators are available.

It will take about 15 minutes to apply, but before applicants call or
go online, they should gather the following basic information to speed
the process:
· Social Security number
· Telephone number where he or she can be reached
· Address of the damaged property
· Current mailing address
· Brief description of disaster-related damages and losses
· Insurance information
· Bank account address and information

Citizen Information Center
· For assistance, or if you have been impacted by Hurricane Irma, call
the Citizens Information Center at 866-345-0345.
· If you received significant damage from Hurricane Irma and are unable
to stay in your home, call Volusia County’s Citizens Information
Center at 866-345-0345 for shelter information.
· To report damage to your home, people can submit information through
the Volusia County Emergency Management app. Residents with damage to
their home should file a claim with their insurance company.

Power restoration
As of 5 p.m., power restoration:
· Florida Power & Light: 85,940 customers with power, 61,800 customers
without power
· Duke Energy: 42,000 customers with power, 29,600 customers without
power
· Clay Electric: 2,101 customers with power, 2,075 customers without
power
· New Smyrna Beach Utilities Commission: 25,000 customers with power,
1,000 customers without power

Oxygen-dependent residents
· People who are dependent on oxygen will need electricity to generate
supplemental oxygen. Until power is restored in the home, here’s what
people can do:
· First, contact your oxygen supplier and request additional tanks. If
you’re unable to get the oxygen needed from your local office, and you
are dealing with a national provider, call their other offices and
request a delivery.
· If your oxygen supply company still cannot provide additional tanks,
call the medical provider who wrote the order for the oxygen. This may
be your primary care provider. Request a new order to be placed with
another company that can provide emergency oxygen.
· Special needs shelters are a last resort and only are a temporary
solution. The only special needs shelter is at the Ocean Center, 101 N.
Atlantic Ave., Daytona Beach. Special needs clients must:
§ Bring their own concentrator
§ Bring a caregiver if they normally need assistance at home
§ Be prepared to sleep on cots that are low to the ground.

St Johns River
· The St. Johns River is expected to crest above Lake Harney at 10.3
feet at noon tomorrow, Thursday Sept. 14. Residents can expect the
following:
· Water covers many secondary roads near the river, limiting access to
homes, boats or high terrain vehicles. Flooding of homes along secondary
roads near the river becomes more significant. Water begins to encroach
on State Road 46 near Jungle Road and Prevatt Road.
· The St. Johns River is expected to crest near Sanford at 6.4 feet
Monday, Sept. 18 at 8 a.m. This will impact residents of Stone Island
and other areas adjacent to the St. Johns River. Residents can expect
the following:
· Water enters a few lower lying homes in the Stone Island and
Stillbrook subdivisions. The road into Stone Island becomes impassable.
Water rises onto low lying property near Sanford. Parks and docks are
flooded near Lake Monroe.
· The St. Johns River is expected to crest at DeLand at 5.2 feet
Monday, Sept. 18 at 8 a.m. Residents can expect the following:
· Water starts to enter buildings around Hontoon Island. Many secondary
roads and homes in low lying areas are flooded.
· The St. Johns River crested at Astor today at 1 p.m. at 4.4 feet,
which can cause major flooding to homes and businesses along the river.

· Boating on the St. Johns River is discouraged due to the potential
for submerged debris. The river is a no-wake zone as wakes can flood
homes.

Sandbags
· Residents who are concerned about flooding along the St. Johns River
can pick up sandbags at the following locations:
o       CITGO, 1380 State Road 40, Astor
o       Volusia County Public Works, 200 State Road 415, Osteen
o       Volusia County Fire Station 34, 1700 Enterprise-Osteen Road,
Deltona
o       Volusia County Public Works, 2560 W. State Road 44, DeLand
o       Volusia County Fire Station 44, 132 N. Fountain Dr., Pierson

I-75 Detours due to flooding
· Flooding has caused a bridge closure at the Santa Fe River on U.S. 27
near High Springs. Please see the attached detour map.
· There has been an additional bridge closure at U.S. 41, at the Santa
Fe River. Please see detour map.

City of Palm Coast
· Trees endangering property – Residents whose house is being
endangered by a dead, dying or diseased tree from a neighboring property
or public right-of-way should call City of Palm Coast Urban Forestry to
report the tree issue. An inspector will be sent out to determine the
action to be taken. Urban Forestry is at 386-986-3758.
· Also call Urban Forestry if you have any fallen trees from the public
right-of-way that have damaged private property.
· Don’t play in wet swales – As Palm Coast continues to drain, there is
standing water in some swales. That water is stormwater, and it is
unsafe to play in it or wade through it. After a heavy rain, stormwater
is full of pesticides, herbicides, fertilizer, oils/greases from roads
and dog poo. In areas where manholes were bubbling up on a flooded road,
that stormwater might contain a small amount of domestic wastewater
(sewage from flushed toilets), as well.
· With the pump stations not fully operational (because power is still
out to many of them), the city has been pumping out the wastewater from
multiple points along the system and trucking that wastewater to the
treatment plant. The tanker trucks started operations Monday morning and
have continued 24 hours a day since. The city also has added generators
at some pump stations to keep them operating. The top goal is preventing
floodwaters from entering homes.
· Once the system is powered back up and is operating normally, and we
are sure floodwaters are no longer threatening homes, the City’s efforts
will shift toward cleanup. In areas where raw sewage was flowing, the
city will use a vac truck to clean the swale and then disinfect the area
using lime.
· Limit water use – As the wastewater sewer system continues to be
taxed because of the power outage, please limit your water use for
showers, flushing, dish-washing. The less water that goes into the
wastewater system, the less that has to be pumped out and trucked to the
wastewater treatment plant.
· If you get power restored and your PEP alarm sounds, please continue
to limit your water use until the PEP alarm stops. If the PEP alarm
continues after 15 minutes, please call Customer Service at 386-986-2360
to report.
· Customer Service hours – Palm Coast Customer Service will continue to
take calls tonight for issues related to City services, including water
and sewer, streets and drainage. The number is 386-986-2360.
· Parks & Recreation facilities and programs – Palm Harbor Golf Club’s
driving range and chipping and putting practice greens will reopen
Friday, Sept. 15. The golf course is still closed for cleanup. All other
parks are open, but not all amenities are available depending on park
cleanup. The trails are still being cleaned up.
· Most Parks & Recreation programs will resume Thursday, Sept. 14.
However, Open Gym Basketball and the Big Shots and Racquet Rookies II
tennis clinics are canceled for Thursday.
· The Lunch ‘n’ Lecture scheduled for Friday, Sept. 15, will be held.
· If you have property damage, hire a licensed contractor – All
contractors other than for debris removal and landscaping/tree removal
are required to have a license. Ask to see the license, and take a photo
of it, if possible. Call the Palm Coast Building Division at
386-986-3780 to make sure they have the right license. Also, get a
written contract before the work starts.
· Permit fees waived for Irma-related damage – Fees will be waived
through Nov. 30, 2017, for permits for fences, sheds,
soffit/fascia/siding repairs, A/C equipment change-outs, electrical
repairs (mast, weather-head, panel, lights), roofing, screen enclosure
(aluminum cage) and docks for damage incurred as a result of Hurricane
Irma. Information on the permits required, when necessary, and timing
for acquiring those permits is available at the City’s website at
www.palmcoastgov.com<http://www.palmcoastgov.com>. It is the City’s
intent to expedite all hurricane-related permits. Many minor repairs
will not need a permit whatsoever. For any clarity, please call the
Building Division at 386-986-3780.
· More information on storm recovery is available on the City’s website
at www.palmcoastgov.com<http://www.palmcoastgov.com>. The City is also
providing information on these social media accounts:
·
www.facebook.com/discoverpalmcoast<http://www.facebook.com/discoverpalmcoast>
· www.twitter.com/palmcoastnow<http://www.twitter.com/palmcoastnow>
· Flagler County Emergency Management is posting storm information at:
www.flaglercounty.org/irma<http://www.flaglercounty.org/irma>.
· Any questions about City of Palm Coast services – water and sewer,
streets, drainage – should be directed to Customer Service at
386-986-2360.

Deltona
Storm debris should be taken to the curb and will be collected at a
later time. Storm debris should be separated into piles of vegetation
and construction/demolition debris (shingles, fencing). Do not block
sidewalks with storm debris; Public Works crews have worked hard to
clear the sidewalks in anticipation of schools starting on Monday.

Holly Hill
Residents should use this weekend to clean their properties and place
storm debris at the road. Residents should avoid placing debris next to
fire hydrants, over storm drains in the roadway or in a position where
the claw truck may not be able to reach it due to overhead obstructions.
All construction debris must be kept separate from yard debris.
Collection is planned to begin next week; dates will be announce when
the contractor provides confirmation.

Palm Coast
Storm debris removal will begin in the next few days as arrangements
are being made with haulers. To expedite debris removal, residents
should separate everything at the curb into the following categories:
· Vegetative debris—leaves, logs, plants, tree branches, etc.
· Construction and demolition debris—building materials, asphalt
shingles, drywall, lumber, metal, plastics, etc.

Normal household trash and bagged debris of any kind will not be picked
up with debris as part of this program. Continue to follow the normal
garbage and yard trash schedule for normal garbage and bagged storm
debris.

Debris should be placed on your property near the curb—not on the
street. Do not pile vegetative debris on your water meter box, sewer
cleanout cap or your PEP tank lid. The city may need access to these
systems during storm recovery.

Please be patient. It will take several passes through Palm Coast
before all the debris (whether bagged or loose) is picked up. This
process is expected to take several weeks. Simply leave the debris at
curbside until it is picked up.

Commercial businesses and apartments, townhomes and condominiums are
responsible for their own debris cleanup and hauling. Hurricane debris
will not be picked up by Waste Pro or the city’s debris collection
contractor. Businesses and multi-family residential developments should
not place debris at the curb.

Port Orange
There will be a citizen drop off debris site for City of Port Orange
residents open from 7:30 a.m. to 3 p.m. Thursday, Sept. 14; the still
will remain open daily for at least two weeks. The entrance is off of
Oak Street, east of the railroad tracks and west of Ridgewood Avenue.
Electronic signs will direct drivers.

Important information regarding debris:
· Only vegetation debris will be allowed (tree branches, leaves, logs,
plants).
· Residents must unload their own debris.
· A driver’s license or utility bill will be required to show proof of
residency
· Resident must be present (in the vehicle).
· Personal vehicles and trailers are allowed.
· No commercial vehicles or commercial trailers will be allowed to use
the citizen drop off.

Additionally, there will be a separate area for the recycling of
sandbags, as the city plans to reuse the sand. Traffic controls are in
place to route citizens safely through the yard.

9/13/17 5 PM Update:

DeLand
DeLand is not under a boil water notice and never has been. Wastewater
facilities have caught up, and there is no longer a need to conserve
water.

Orange City
Orange City offices reopened Wednesday, Sept. 13.

All city parks are closed until further notice.

On Monday, Sept. 18, residents can use their trash and recycle carts
for garbage; this is a one-time only occurrence.

City officials ask residents to limit laundry, showering and flushing
to reduce the risk of overflow. Nine lift stations, which need
electricity to empty themselves by pumping wastewater to the plant, are
without power.

The city’s water is safe to drink. If you are on a well and need
potable water, you may use the city’s spigot at the intersection of
Banana and Holly avenues.

Ormond Beach
The City of Ormond Beach will not assess late fees for customers whose
bills are due between Sept. 7 and 15, provided that they are paid by
Monday, Sept. 18. The city has suspended shutting off water service to
its customers. Normal water utility business will resume Monday, Sept.
18. If you have any questions or concerns specific to your water utility
account, contact the Ormond Beach Finance Department at 386-676-3209.

South Daytona
As of 9 a.m. Wednesday, Sept. 13, approximately 57 percent of the city
had been restored with power. Residents using generators should follow
all safety precautions. Safety tips are available at
www.volusia.org/pin. Read the owner’s manual and keep the
generator a safe distance from the home. Do not place the generator
inside the home, including a garage, even if you ventilate it. Check the
wind to see if fumes are being pushed into your home. You may need to
move the generator to prevent wind from blowing fumes into your home.
Allow the generator to cool down at least 20 to 30 minutes before
refueling.

City staff is continuing damage assessment throughout the city.
Residents should contact their insurance company and begin cleanup.

Residents are cautioned to make sure contractors are licensed. Call the
community development office at 386-322-3020 if you have questions or
concerns.

If your pool barrier was damaged, you must put up a temporary barrier
for the safety of children and pets. Call 386-322-3020 with questions.

All roads are clear. Exercise caution at intersections as some street
lights are not functioning.

Trash pickup will be Thursday, Sept. 14. Yard waste will be picked up
on Saturday, Sept. 16, and Monday, Sept. 18, along with regular Monday
trash pickup. Yard waste should be separated from other waste and kept
three feet from the road and away from mailboxes, power lines and trees.
City officials are awaiting FEMA approval for disaster pickup to remove
large vegetative items and construction debris; they anticipate
mobilizing for this soon. In the meantime, follow the separation
guidelines previously shared.

Unincorporated Volusia County
Waste collection services for unincorporated areas resumed Tuesday,
Sept 12.

For the week of Sept. 12, collection will take place the day after the
customer’s normal collection day. For example, customers who normally
have pickup on Wednesday will have pickup on Thursday. Thursday’s
collection will take place on Friday. Friday’s collection will take
place on Saturday.

Seventh Judicial Circuit
Courthouse locations in the Seventh Judicial Circuit will partially
reopen Thursday, Sept. 14.

The Putnam County Courthouse in Palatka will remain closed Thursday and
Friday, Sept 14 and 15. It is expected to reopen Monday, Sept. 18.

The Volusia County Courthouse Annex in Daytona Beach, will remain
closed Thursday, Sept. 14. It is expected to reopen Friday, Sept. 15.

The Volusia County administrative building at 250 N. Beach St., Daytona
Beach, will remain closed until further notice. The circuit holds
traffic court and runs a urinary analysis lab at this facility.

All other courthouse locations in the Seventh Judicial Circuit
(Flagler, Putnam St. Johns and Volusia) will reopen at 8 a.m. Thursday,
Sept. 14, in an effort to return to normal operations.

Court Administration staff who normally report to work at one of the
closed locations in Volusia County should contact their supervisor as
soon as possible to determine when and where they should report to
work.

Daytona State College
Daytona State College will reopen most campuses for classes Thursday,
Sept. 14.

Classes will resume beginning Thursday, Sept. 14, at the Daytona Beach,
Advanced Technology College, Deltona, Flagler/Palm Coast and New Smyrna
Beach/Edgewater campuses. Online classes remain closed as power
continues to be restored. A decision on resuming online courses will be
made Thursday, Sept. 14. The DeLand Campus and the News-Journal Center
remain closed; updates will be issued as power is restored.

College instructors and staff will work with students impacted by the
storm, with no penalties. All employees assigned to the open campuses
should report as scheduled.

Students and employees without power are welcome to use the college’s
fitness center showers at the Daytona Beach Campus Lemerand Center.

The college is committed to assuring safety and looks forward to full
power restoration on all campuses as soon as possible. To hear a
recorded message regarding the college’s resumption of operations as
determined, call 386-506-4357, or visit www.facebook.com/daytona.state
or www.DaytonaState.edu.

Department of Health
The Florida Department of Health in Volusia County will open Thursday,
Sept. 14.

Marine Science Center
The Marine Science Center, 100 Lighthouse Drive, Ponce Inlet, reopened
for normal business hours at 10 a.m. Wednesday, Sept. 13. The center is
open from 10 a.m. to 4 p.m. Tuesday through Saturday, and noon to 4 p.m.
Sunday. It is closed Mondays.

Tomoka Landfill and West Volusia Transfer Station
The Tomoka Landfill and West Volusia Transfer Station are open for
normal business hours.

Tomoka Landfill
1990 Tomoka Farms Road, Port Orange, FL 32128-3752
386-947-2952
7 a.m. to 5:30 p.m. Monday through Saturday
Closed Sunday

West Volusia Transfer Station
3151 E. New York Ave., DeLand, FL 32724
386-943-7889
7 a.m. to 5 p.m. Monday through Friday
8 a.m. to 3 p.m. Saturday
Closed Sunday

Volusia County Parks, Recreation and Culture
All parks, preserves, fishing docks and boat ramps operated by Volusia
County’s Parks, Recreation and Culture Division are closed until further
notice. DeBary Hall Historic Site and the Osteen Civic Center are also
closed.

The facilities will reopen when they are cleared and safe.

For a complete list of closures, visit https://www.volusia.org/pin.

Tag and Title
The Daytona Beach Tag and Tax office will be closed until further
notice. The Orange City Tag and Tax office will reopen when power is
restored. The locations in DeLand and New Smyrna Beach are open. All
transactions can be done online.

Votran
Votran resumed regularly scheduled service requiring normal fares on
Wednesday, Sept. 13. Road conditions can cause delays and
detours. Passengers may experience delays and should plan accordingly.

The main Votran phone number, 386-761-7700, is not working, and Votran
is not able to place outbound calls. Phone interruptions will be
experienced due to heavy call volumes.
Customers may call 386-424-6800 or 386-943-7033.
Votran Gold Customers should call 386-322-5100, 386-943-7050 or
386-424-6810.
To contact Votran during periods of telephone interruption, use the
online form at www.votran.org/contact-us or email
VotranCustomerService@volusia.org.

9/13/17 2 PM Update:

Volusia County Schools
·       All Volusia public schools will remain closed Thursday and
Friday, Sept. 14 and 15, and will reopen Monday, Sept. 18.  All
extracurricular activities and athletic practices and competitions are
canceled until Monday.
·       The closures will provide time for repairs to schools, the
return of families and employees who may have evacuated, and restoration
of utilities. Only 78 percent of east-side schools have power, and 53
percent of west-side schools have power. Preliminary inspections
indicate no catastrophic damages to schools; however, there is some roof
damage and water intrusion at several schools.

Curfew
·       The countywide curfew from 10 p.m. to 6 a.m. has been lifted.

Power restoration
As of noon, power restoration:
·       Florida Power & Light: 85,940 customers with power, 61,800
customers without power
·       Duke Energy: 32,000 customers with power, 38,700 customers
without power
·       Clay Electric: 2,101 customers with power, 2,075 customers
without power
·       New Smyrna Beach Utilities Commission: 24,000 customers with
power, 2,000 customers without power

Shelters
·       The shelters at schools have closed.
·       There is a temporary shelter at the Ocean Center for persons
with special needs and those who are unable to stay in their homes due
to damage or flooding from Hurricane Irma.
·       The shelter can accommodate those with special needs who need
electricity for oxygen or other medical equipment, such as apnea
monitors and feeding tubes. Clients with medications that require
refrigeration also are accepted; they should bring a small cooler to
hold their medication separately in the refrigerator.  Those requiring
assistance from a caregiver or who require monitoring will also be
sheltered.
·       Persons seeking shelter at the Ocean Center with a pet must
bring a crate and pet supplies (food, water, leash, shot records).

Citizen Information Center
·       For assistance, or if you have been impacted by Hurricane Irma,
call the Citizens Information Center at 866-345-0345.

Assistance
·       If you received significant damage from Hurricane Irma and are
unable to stay in your home, call Volusia County’s Citizens
Information Center at 866-345-0345 for shelter information.
·       To report damage to your home, people can submit information
through the Volusia County Emergency Management app. Residents with
damage to their home should file a claim with their insurance company.

FEMA Assistance
·       At this time, Volusia County has not been declared eligible for
individual assistance for those who have damage or flooding from
Hurricane Irma. If Volusia County gets declared for FEMA individual
assistance, the information will be posted at www.volusia.org/pin.

Boil water notices
·       The Town of Pierson has issued a boil water notice. Residents
should:
1.      Boil water before drinking by holding it at a rolling boil for
one minute; and
2.      Disinfect it by adding eight drops (about 1/8 teaspoon) of
unscented household bleach per gallon of water, and then let it stand
for 30 minutes. It the water is cloudy after 30 minutes, repeat the
procedure.
3.      People should only use bottled water for mixing baby formula. Do
not use water that has been treated.

Road impacts
·       There are still about 100 intersections without traffic signals
in the county. Motorists should treat these intersections as four-way
stops.
·       Beach Street in Ormond Beach near Tomoka State Park, John
Anderson Drive in Ormond Beach, and Walter Boardman in Ormond Beach are
closed due to flooding. Motorists should detour around these areas.

I-75 may be detoured due to flooding
·The Santa Fe River under I-75 has rapidly risen 15 feet within the
past 36 hours due to heavy rainfall over North Florida from Hurricane
Irma. The attached map provides detour information in the event that
I-75 closes.
·If the river rises to an unsafe level, the bridge over the Santa Fe
River will be impassable both northbound and southbound, and will be
closed immediately. Floridians who are traveling should avoid the area
if possible.
·Additional bridges that may be impacted include U.S. 27, U.S. 41,
State Road 47 and U.S. 121. The Florida Department of Transportation
(FDOT) will provide additional maps and detour information.
·Employees from FDOT and the Department of Highway Safety and Motor
Vehicles are monitoring the bridges that may be impacted by the
flooding.
·FDOT is actively working with WAZE, Google Maps, the Georgia
Department of Transportation and other transportation industry partners
to communicate potential reroutes to the public. Visit www.FL511.com for
up-to-date information on road closures and travel routes.

Beaches
·Hurricane Jose will continue to affect the Volusia County coastline
bringing larger than normal surf and an enhanced rip current threat.
Beach will continue to fly red flag conditions for the foreseeable
future. Lifeguards towers will be out and staffed so swim in front of a
lifeguard and stay in waist deep water at all times. Driving will resume
in limited areas on Thursday.

Burning debris
·Residents are asked in residential areas to not burn storm-related
debris. Burning debris can cause a smoke hazard for those who live
nearby and have their windows open due to power outages. Debris pick-up
information for cities and the unincorporated areas of Volusia County is
available at www.volusia.org/pin.

Storm-related injuries and fatalities

Drowning
·       From Port Orange Police Department
·       According to the Port Orange Police Department, shortly after
midnight Sept. 10, officers located an unattended vehicle at the boat
ramp in the 90 block of Dunlawton Avenue. A wallet and set of keys
belonging to the registered owner, Richard Dorfner (born Oct. 7, 1932),
were found inside the vehicle. After notifying the family, POPD listed
Dorfner as a missing person.
·       At approximately 7 a.m. Sept. 10, POPD responded to the report
of a body floating in the river. The deceased was later identified as
Dorfner; at this time there are no suspicious circumstances surrounding
his death.  Dorfner was an avid fisherman, and it is believed at this
time that he went to check the river conditions and accidentally fell
into the water, where he succumbed to the inclement conditions.
·       The case is an open investigation. No further information is
being released at this time.

Carbon monoxide
·       From Daytona Beach Fire Department
·       At 4:45 a.m. today, Daytona Beach firefighters responded to a
report that three adults were experiencing carbon monoxide poisoning at
400 S. Keech St., Daytona Beach. A friend had entered the home and found
the generator inside the house with the door only open slightly. All
three occupants were unconscious when they were pulled out of the house
by the friend and a responding Daytona Beach police officer. CPR was
initiated on all three persons, and they were immediately transported to
an area hospital. One of the occupants was pronounced dead at the
hospital; the others are being treated for carbon monoxide poisoning.
The friend who found the occupants was transported to the hospital for
moderate exposure to carbon monoxide; the police officer was checked for
mild exposure. Firefighters checked the surrounding houses for exposure
and determined that they were clear of carbon monoxide levels.
·       Carbon monoxide is an odorless, colorless poisonous gas that can
cause sudden illness and death if too much is inhaled. The Daytona Beach
Fire Department strongly urges everyone who is using a generator to keep
the generator outside the house and garage and away from open doors and
windows, vents and air intakes.  If you are running a generator and
begin to feel sick, dizzy, or light-headed or your experience flu-like
symptoms, get fresh air immediately. Daytona Beach firefighters
encourage all residents to equip their homes with carbon monoxide
detectors, especially if they are using a generator.

9/13/17 1:45 PM Update:  Flagler County Schools will be closed through Friday, September 15. They plan to open again Monday, September 18.

9/13/17 11:30 AM Update: Volusia County Schools will now be closed through Friday, September 15.

All curfews that had been in effect for Flagler and Volusia counties have been lifted.

9/12/17 7 PM Update: 

Palm Coast:

Palm Coast City Hall and Palm Coast Utility Office will reopen at 8
a.m. Wednesday, Sept. 13. A special Palm Coast City Council meeting has
been called for 9 a.m. Friday, Sept. 15, to discuss Hurricane Irma
recovery and other business items.

City Hall is located at 160 Lake Ave. Palm Coast Utility is located at
2 Utility Drive.

Palm Coast Customer Service will remain open tonight for issues related
to city services, including water and sewer, streets and drainage. The
number is 386-986-2360.

Duke Energy

Duke Energy expects to complete power restoration to Alachua, Bay,
Brevard, Citrus, Columbia, Dixie, Flagler, Franklin, Gilchrist, Gulf,
Hamilton, Hernando, Jefferson, Lafayette, Lake, Leon, Levy, Madison,
Marion, Orange, Osceola, Polk, Seminole, Sumter, Suwannee, Taylor,
Volusia, and Wakulla counties by midnight Sunday, Sept. 17.

Customers without power can report their outage by texting OUT to 57801
(standard text and data charges may apply).

Duke Energy reminds the public to stay away from downed power lines
that have fallen or are sagging, and to consider all power lines – and
trees, limbs or anything in contact with power lines – energized and
dangerous.
If a power line falls across a vehicle you’re in, stay in the car. If
you must get out of the car due to a fire or other immediate
life-threatening situation, try to jump clear of the car and land on
both feet. Be sure that no part of your body is touching the car when
your feet touch the ground.
Duke Energy offers these flooding safety tips:

·       Turn off your power at the circuit breaker panel or fuse box if
rising water threatens your home or if you evacuate your home.

·       Stay away from downed power lines and electrical wires. Do nboit
drive over or stand near downed power lines. Electric current passes
easily through water.

·       Never replace a fuse or touch a circuit breaker with wet hands
or while standing on a wet or damp surface.

·       Do not drive through flooded areas; most flood-related deaths
occur in automobiles.

·       If your home or business is flooded, Duke Energy cannot
reconnect power until the electrical system has been inspected by a
licensed electrician. If there is damage, an electrician will need to
make necessary repairs and obtain verification from your local building
inspection authority before power can be restored.
If you use a generator at home to provide power until your service is
restored, watch for utility crews and turn the generator off when crews
are in your area. The electrical load on the power lines can be
dangerous for crews making repairs. The excess electricity created by a
generator can feed back onto the electric lines, severely injuring a
line technician who might be working on a power line, believing it to be
de-energized.

9/12/17 5 PM Update:

Volusia County storm debris collection

Volusia County will collect hurricane debris in unincorporated areas
and on county roads located in cities. The start date will be determined
after crews have completed their assessment of the 1,000-plus miles of
county roadway. We ask residents to remain patient. Debris contractors
are strained with the Hurricane Harvey response in Texas and the
Hurricane Irma response across the state.

Residents who can safely do so are asked to place storm-related debris
on the public right-of-way. The public right-of-way is the area of
residential property that extends from the street to the sidewalk,
ditch, utility pole or easement. Do not place hurricane debris in the
road. This obstructs traffic, hinders cleanup and power restoration
efforts, and makes it difficult for emergency vehicles to pass.

Volusia County haulers will not pick up hurricane debris that is mixed
with normal household garbage. Residents should sort debris into
separate piles for vegetative debris, construction debris (including
wooden fences) and household goods. Do not place vegetative debris in
yard bags. Normal procedures will apply for household garbage. If you
have a small amount of yard debris, normal collection rules will apply.

If you are performing the cleanup yourself or using volunteers, you may
place the debris curbside away from fire hydrants, power lines and
mailboxes. Do not block drainage ditches or inlets.

If you hire a contractor to handle large tree debris or household
damage, make sure the contractor knows he or she is required to take it
to the proper landfill. Contractors are required by law to dispose of
debris properly; they cannot place it in the right-of-way.

Waste collection services for unincorporated areas resumed today,
Tuesday, Sept 12.

Normal residential solid waste collection guidelines will be in effect:

·       Garbage pickup service includes the blue 95-gallon cart and one
additional 32-gallon container.
·       Place recycling in provided bins.
·       Yard trash pickup service is limited to 2 cubic yards per week.
Limbs may not exceed 4 feet in length or 1 foot in diameter. Garbage
cans and limbs must weigh less than 60 pounds.
·       Whole trees cut or blown down are not included in yard trash
service.
·       Bulky waste is limited to four pieces of furniture, appliance,
carpet and tires.
·       Carpet must be cut, rolled and tied (or taped) in bundles no
greater than 4 feet by 8 feet and no more than 60 pounds in weight.
·       Construction and demolition debris (including aluminum siding,
tile, screening and drywall) is not included with normal residential
waste collection services. Homeowners are responsible for disposal.

Florida Department of Health in Volusia County

All DOH-Volusia locations will be closed Wednesday, Sept. 13.

Edgewater

It’s estimated that 35 to 40 percent of homes in the city are without
power.

All city offices are open.

City water remained in service throughout the storm and is safe for
drinking, eating, cooking and showering.

Nearly half of the city’s 50 lift stations are on regular power. The
others are being supported by generator power. Residents are encouraged
to use water frugally so the wastewater system is not stressed while
some lift stations remain on generator power.

The reclaimed water system remains shut down due to the possibility of
breaks during the storm. It will be turned on as soon as possible.

There are no changes to the city building permitting process. Fees are
not being waived at this time.

All city parks remain closed.

Most streets in the city are open. This link shows current closures:
http://edgewaterfla.maps.arcgis.com/apps/webappviewer/index.html?id=992edc540c8e4ad7b8e56d642e6c1031

The city’s curfew has been lifted. Residents are urged to use caution
when traveling after dark as hazards may not be readily visible.

The City Council meeting has been rescheduled to Sept. 18.

Trash and recycling pickup resumed today, Sept. 12. Pickups will be
made in accordance with the holiday scheduled that is typical after a
Monday holiday.

Representatives from Debris Removal Contractor will arrive Sept. 13 to
assess the debris situation the city and develop a plan for removal.
Pickup of Hurricane Irma debris is expected to begin as early as Monday,
Sept. 18.   Residents should move as much storm debris as possible to
the curb this weekend. Vegetative debris should be separated from
construction debris.

Damage assessment has been completed for the entire. The information
has been sent to Volusia County Emergency Management.

Florida Hospitals

Florida Hospital HealthCare Partner physician offices will reopen for
normal business hours Wednesday, Sept. 13, contingent upon assessment
outcomes. Patients with physician appointments should call the
doctor’s office to confirm their appointment.

Below is an update on each of the Florida Hospitals in Volusia and
Flagler counties:

·       Florida Hospital DeLand in DeLand:
o       Elective procedures, diagnostic testing and outpatient
appointments will available during normal business hours Wednesday,
Sept. 13.
o       The freestanding outpatient facility Victoria Medical Park will
open for normal business hours Wednesday, Sept. 13.

·       Florida Hospital Flagler in Palm Coast:
o       The hospital’s outpatient facilities, as well as the
freestanding outpatient facilities Town Center Surgery and Parkway
Medical Plaza, are undergoing assessments and will reopen as soon as the
evaluations are completed.

·       Florida Hospital Fish Memorial in Orange City:
o       All hospital services are open for patients, including
cardiopulmonary, rehab care, wellness, lab, wound care, radiation
oncology and surgical services.
o       The freestanding outpatient facility, Deltona Health Park, is
closed due to power loss. It will be opened as the area is assessed and
power is restored.

·       Florida Hospital Oceanside in Ormond Beach:
o       The emergency department, as well as all outpatient services are
currently closed. The facility is being assessed and evaluated today,
Sept. 12, and will reopen as soon as possible.

·       Florida Hospital New Smyrna:
o       The emergency department reopened at 7 a.m. Sept. 12 and is
available for patients seeking medical care.
o       All inpatient services will reopen at 7 a.m. Wednesday, Sept.
13.
o       Outpatient services will begin with limited services at 7 a.m.
Wednesday, Sept. 13. Patients with appointments should 386-424-5000 to
confirm their appointment.

·       Florida Hospital Memorial Medical Center in Daytona Beach:
o       All freestanding Florida Hospital outpatient facilities, except
New Smyrna Beach Health Park and Port Orange Pavilion, are closed and
being assessed for damages. Hospital officials will communicate plans
for reopening as soon as the damage has been assessed.
o       Outpatient services at the freestanding facilities New Smyrna
Beach Health Park and Port Orange Pavilion are open and available to
patients.

Power outages
As of 2 p.m., number of people without power:
· Florida Power & Light: 97,130 customers (55 percent of customers)
· Duke Energy: 66,000 customers (80 percent of customers)
· Clay Electric: 2,075 customers (98 percent of customers)
· New Smyrna Beach Utilities Commission: 17,000 customers (60 percent
of customers)

Shelters
· The shelters at schools have closed.
· There is a temporary shelter at the Ocean Center for persons with
special needs and those who are unable to stay in their homes due to
damage or flooding from Hurricane Irma.
· The shelter can accommodate those with special needs who need
electricity for oxygen or other medical equipment, such as apnea
monitors and feeding tubes. Clients with medications that require
refrigeration also are accepted; they should bring a small cooler to
hold their medication separately in the refrigerator.  Those requiring
assistance from a caregiver or who require monitoring will also be
sheltered.
· Persons seeking shelter at the Ocean Center with a pet, must bring a
crate and pet supplies (food, water, leash, shot records).

Curfew
· A countywide curfew remains in effect from 10 p.m. to 6 a.m. until
further notice.

St Johns flooding
· The St Johns River is continuing to rise. Boating is discouraged due
to the potential for submerged debris. The river is a no-wake zone as
wakes can flood homes.

Impact to roads
· There are about 150 intersections without traffic signals in the
county. Motorists should treat these intersections as four-way stops.
· Beach Street in Ormond Beach near Tomoka State Park, John Anderson
Drive in Ormond Beach, and Walter Boardman in Ormond Beach are closed
due to flooding. Motorists should detour around these areas.

Boil water notices
· The Town of Pierson has issued a boil water notice. Residents should:

1. Boil water before drinking by holding it at a rolling boil for one
minute; and
2. Disinfect it by adding eight drops (about 1/8 teaspoon) of unscented
household bleach per gallon of water, and then let it stand for 30
minutes. It the water is cloudy after 30 minutes, repeat the procedure.

3. People should only use bottled water for mixing baby formula. Do not
use water that has been treated.

Damage assessment
· The Volusia County Property Appraisers Office has teams doing damage
assessment.
· Preliminary damage assessment indicates there is less wind damage to
homes than what we experienced with Hurricane Matthew, but more homes
that have been damaged by flooding.
· Residents with damage to their home should file a claim with their
insurance company.
· If you received significant damage from Hurricane Irma and are unable
to stay in your home, call Volusia County’s Citizens Information
Center at 866-345-0345 for shelter information.
· To report damage to your home, people can submit information through
the Volusia County Emergency Management app.

Volusia County Schools
·       All Volusia district public schools are closed Wednesday, Sept.
13. The target date for reopening is Thursday, September 14; a decision
will be officially announced Wednesday, September 13.

Daytona Beach International Airport
· The airport will reopen at 4 a.m. Wednesday, Sept. 13. Travelers
should check with the airlines regarding their flight schedules. Rental
car companies at the airport will reopen at 8 a.m. Wednesday, Sept. 13.
Cars parked at the airport can be picked up.

Beach
· Beaches remain closed. There is debris on the beach and in the water.
Beach officials are flying the double-red flag, and there should be no
water activity. There also is a high rip current risk.

Citizen Information Center
· For assistance or if you have been impacted by Hurricane Irma, call
the Citizen Information Center at 866-345-0345.

County Government
Volusia County Government offices will reopen Wednesday, Sept. 13, with
the exception of the county building at 250 N. Beach St., Daytona Beach,
which will be closed until further notice. This building houses offices
for Veterans Services, Revenue, Property Appraiser, Community
Assistance, Guardian ad Litem, Volusia County Sheriff’s Office and the
State Attorney’s Office.

Veteran’s Services will be available beginning Wednesday, Sept. 13,
at these offices:
· 123 W. Indiana Ave., DeLand
· 107 E. Canal St., New Smyrna Beach
· 775 Harley Strickland Blvd., Orange City

The tag office in Orange City will reopen when power is restored.

County parks, fishing docks and trails

The following county parks are closed until further notice:
· Barkley Square Dog Park, DeLand
· Beck Ranch Park, Osteen
· Candace R. Strawn – Lake Dias Park, DeLeon Springs
· Chuck Lennon Park, DeLeon Springs
· Colby-Alderman Park, Cassadaga
· Deep Creek Preserve, New Smyrna Beach
· Ed Stone Park, DeLand
· Gemini Springs Park, DeBary
· Hester Park, DeLeon Springs
· Highbridge Park, Ormond Beach
· James Ormond Tomb Park, Ormond Beach
· Lake Ashby Park, New Smyrna Beach\
· Lake Beresford Park, DeLand
· Lake George Park, Pierson
· Lake Monroe Park, DeBary
· Longleaf Pine Preserve, Port Orange
· Lyonia Preserve, Deltona
· Mariner’s Cove Park, Enterprise
· Michael Crotty Bicentennial Park, Ormond Beach\
· PFC Emory L. Bennett Park, Orange City
· Poser Park, Orange City
· River Breeze Park, Holly Hill
· Robert Strickland Park, Holly Hill
· Seabridge Riverfront Park, Ormond Beach
· Seville Village park, DeLand
· Spruce Creek Park, Port Orange
· Spruce Creek Preserve, New Smyrna Beach
· Sugar Mill Gardens, Port Orange
· Sugar Mill Ruins, New Smyrna Beach
· Sylvester Bruten Park, DeLand

The following boat ramps and fishing docks are closed until further
notice:
· Blue Lake Boat Ramp
· Briggs Drive Fishing Dock
· Highbanks Boat Ramp, DeBary
· Lake Ashby Boat Ramp, New Smyrna Beach
· Lemon Bluff Boat Ramp, Osteen
· Riv-Ocean Drive Fishing Dock, Ormond Beach

Many county trails are closed until further notice.

Additional county closures
· DeBary Hall Historic Site and the Osteen Civic Center are closed
until further notice.
· Lyonia Environmental Center, Deltona, will reopen when the Deltona
Regional Library reopens.

Marine Science Center
· The Marine Science Center, Ponce Inlet, will reopen Wednesday, Sept.
13.

Volusia County: There is a mandatory curfew in place from 10 PM Tuesday, September 12 until 6 AM Wednesday, September 13.

For more information on Volusia County recovery efforts, click here.

Flagler County: Flagler Beach has a mandatory curfew in place from 10 PM Tuesday, September 12 until 6 AM Wednesday, September 13. The rest of the County’s curfew has been lifted. The ban is lifted on Flagler County alcohol sales.

The Federal Emergency Management Agency’s disaster declaration includes Individual Assistance for Flagler County to assist residents with expenses related to Hurricane Irma.

The Flagler County Emergency Operations Center call-in center
number is 386-586-5111.

Courthouses:

  • All courthouses in the 7th Judicial Circuit will remain closed Wednesday, Sept. 13. The 7th Judicial Circuit serves Volusia, Flagler, Putnam and St. Johns counties.
  • Most court operations will remain suspended, but first appearances will
    resume at 8:30 a.m. Wednesday.
  • This order affects the Kim C. Hammond Justice Center in Bunnell, the
    Volusia County Courthouse in DeLand, the S. James Foxman Justice Center
    in Daytona Beach, the two Volusia County Courthouse Annexes in Daytona
    Beach and New Smyrna Beach, the Putnam County Courthouse in Palatka, and
    the Richard O. Watson Judicial Center in St. Augustine.
  • During this emergency, all court deadlines will be extended, and all
    scheduled court hearings will be rescheduled when court resumes.
  • Updates on schedules for judges will be posted on their web pages, as
    information becomes available.
  • Updates will also be posted on http://www.circuit7.org and the Twitter
    account @7thCircuitFL.

Schools:

  • Volusia County Public Schools will be closed through Wednesday.
  • Flagler County Public Schools will be closed through Wednesday.
  • Bethune-Cookman University is currently closed and will re-open after an assessment of the damages from Hurricane Irma.
  • Stetson University will be closed at least through Wednesday.
  • Embry-Riddle University is expected to resume classes Thursday, Sept. 14.
  • Daytona State College is closed through Wednesday, Sept. 13.

Votran:

Normal Votran service with any necessary detours were implemented
Tuesday, Sept. 12, without fares. This includes SunRail routes, night
routes, and flex service in New Smyrna Beach. Route 5 is operating with
detours due to road conditions. For more details, visit www.votran.org.

Daytona Beach:

  • The Citizen Hotline number is (386)-671-5555.
  • Regular garbage collection has begun, and yard debris pickup is Wednesday, September 13.
  • City Hall will return to normal business hours Wednesday, September 13.

Daytona Beach Shores:

There is no change in residential garbage collection. The city is
running a day behind on commercial front load and roll-off; staff will
work to catch up before Friday.

DeLand:

  • City Hall and non-emergency offices will be open on Wednesday, September 13.
  • The Citizen Information Center will be open from 8 AM – 5 PM. Tuesday, September 12.
  • The Citizen Information Center will close Tuesday evening, and citizens will be able to call our normal line at (386) 626-7000 beginning Wednesday.
  • If a resident’s utility bill was due this week (September 11-15), the bill due date will be extended and will need to be paid before Tuesday, September 19.
  • Public Works estimates that Hurricane Irma created about 30,000 cubic yards of tree debris in DeLand. We received reports of 100 trees and 44 power lines down.
  • We have completed our damage assessment, but so far we have found few residential structures that sustained major damage.
  • Trash pickup will resume beginning Tuesday, September 12 on a holiday schedule. If you were scheduled for Monday, your waste will be picked up on Tuesday.
  • Storm debris will not be collected as part of normal waste pickup. Storm debris should not be piled in the road and should be placed in between the right-of-way and the sidewalk. We will make announcements on when storm debris will be collected.
  • This process may take some time so please be patient with us.
  • The city’s water is safe to drink. We are asking residents to limit their water usage such as showering, flushing toilets and laundry as power continues to be restored to city facilities.

Deltona:

  • Waste Pro has resumed trash collection; haulers are picking up
    collections scheduled for Monday. The rest of the week will continue as
    roll to the next day. Tuesday’s collection will be on Wednesday.
    Wednesday’s collection will be on Thursday. Thursday’s collection will
    be on Friday, ending with Friday’s collection on Saturday. This
    collection is for household waste only and regular yard waste. Yard
    waste is limited to 16 bags or manageable bundles. Items that fell
    during the storm can be bagged and bundled as normal yard waste if it is
    smaller and falls within the limit.
  • Storm debris should be taken to the curb; it will be collected at a
    later time. Storm debris should be separated into piles of vegetation
    and construction/demolition debris, which includes shingles and
    fencing.
  • Deltona Water and City Hall administrative offices are closed Tuesday.
    The offices may reopen Wednesday if power is restored. Most city parks
    are still closed. They will reopen as staff gets them cleaned. The gym
    at Wes Crile opened at 10 AM Tuesday, and the Splash Pad will open at
    noon Tuesday. The Dewey O. Boster Sports Complex is open; the complex
    has a playground and lots of green grass for families to play on. The
    Deltona Community Center and the Volusia County Council on Aging
    (including Meals on Wheels services) are closed Tuesday. Lakeshore Drive
    is impassible with multiple downed trees and power lines.
  • Deltona water is safe to drink, and there are no boil water notices in
    effect.
  • The traffic lights at several intersections do not have power; city
    staff has placed stop signs at these locations. Drivers must look for
    these temporary stop signs. Treat any non-powered traffic light
    intersection as a four-way stop sign intersection.
  • The City of Deltona follows the curfew rules set by the Volusia County
    Sheriff’s Office, which is currently from 10 PM to 6 AM.
  • Several roads in Deltona are fully or partially blocked with trees
    and/or power lines. Please don’t hinder city or utility crews who have
    already begun the cleanup process.
  • The city’s Citizen Information Center is open. Residents with general
    storm-related questions can call 386-878-8511. To report downed trees or
    blocked roads, call Deltona Public Works at 386-878-8950. Report issues
    related to water lines or Deltona Water at 386-575-6800.

Edgewater:

  • Trash and recycling pick-ups have resumed. Pick-ups are made in accordance with the “holiday schedule” that follows a typical Monday holiday.
  • The City Council meeting is rescheduled for September 18.
  • Debris removal is anticipated to start as early as September 18. Residents should get debris to their curbs by this weekend.
  • All City offices are open.
  • City water remained in service throughout the storm, and Edgewater city water is safe to drink, but use water sparingly so as not to stress the water filtration system.
  • The reclaimed water system remains shut down until crews have been able to assess any breaks in the system.

New Smyrna Beach:

The Community Information Center is open from 8 AM to 5 PM
Residents may call 386-424-2113 or 386-424-2114.

Call the Utilities Commission of New Smyrna Beach at 386-427-1361 with
power questions:

City Hall and the CRA/Economic Development Office are closed today,
Sept. 12.

The city has canceled these events:

  • City Commission meeting scheduled for Sept. 12 (it has been
    tentatively rescheduled for 6:30 PM Sept. 19)
  • Pre-application meeting scheduled for Sept. 13
  • Historic preservation meeting scheduled for Sept. 13
  • TPO State Road 44 alternative intersection design meeting
    scheduled for Sept. 14
  • Miracle League groundbreaking scheduled for Sept. 19

Oak Hill:

Oak Hill City Hall is operating during normal business hours, 8:30 AM.
to 5 PM.

Normal waste collection will begin Thursday, Sept. 14. Residents are
asked to separate storm debris from regular household trash.

Pierson: The Town of Pierson remains under a boil-water notice.

Palm Coast:

  • The city has set up a cellphone charging station for residents in Town
    Center, 975 Central Ave., Palm Coast. The park also has free Wi-Fi for
    residents to conduct business and check in with family, employers and
    friends.
  • Holland Park is open with power and functional bathrooms. Please take
    your family there and enjoy some outdoor time. There is no Wi-Fi at
    Holland Park.
  • With thousands of residences in Flagler County still without power,
    wastewater system issues are the city’s No. 1 problem. About 40
    percent of the city’s PEP tank homes still have no power.
  • The wastewater sewer system can’t work properly without power,
    and it’s been inundated with stormwater flooding. Twelve tanker
    trucks are pumping out the pump stations to help keep the pipes flowing
    toward the wastewater plant. Employee teams are taking generators to PEP
    tank homes to pump down individual PEP tanks. Technicians will get to
    residents as quickly as possible; they have a high volume of work orders
    and ask residents to be patient.
  • If sewage backs up in your toilet or shower, immediately stop
    putting water down the drain. This means no flushing, no laundry, and no
    using water in the sink or shower. Call Customer Service at
    386-986-2360; staff will put in a work order.
  • All residents, whether they have power or not, are asked to
    limit their water use while the entire wastewater system is taxed. This
    applies to all residents, whether you’re on the gravity sewer system or
    a PEP tank.
  • If your power is restored and your PEP alarm sounds, call
    Customer Service at 386-986-2360. But also do the happy dance because
    your pump is going to start working!
  • City Hall is still closed because there is no power. The Utility Office
    is also closed. Call Customer Service at 386-986-2360 if you need to
    reach staff. The offices will reopen as soon as power is restored. City
    employees are working at offices with generators, but their work is
    mainly focused on storm response right now.
  • The Frieda Zamba Swimming Pool, Palm Harbor Golf Club and Palm Coast
    Tennis Center are still closed. The tennis center may reopen Thursday —
    and also to kick off Senior Games with pickleball singles at 9 AM.
    Thursday at Holland Park.
  • Regular garbage and recycling service by Waste Pro will resume Tuesday,
    Sept. 12. Be patient as road conditions may hinder Waste Pro’s efforts
    to complete routes.
  • It may take several passes through Palm Coast to pick up all the
    vegetative and construction debris generated by Hurricane Irma. This
    process is expected to take several weeks.
  • Don’t pile vegetative debris on your water meter box, your sewer
    cleanout cap or your PEP tank lid. All are near the front property
    corner. The city may need access to these systems during storm
    recovery.
  • If you have property damage, hire a licensed contractor – All
    contractors other than for debris removal and landscaping/tree removal
    are required to have a license. Ask to see the license. Also, get a
    written estimate and contract before the work starts. Ask to see a copy
    of a license of any company you consider hiring to perform repairs or
    check the state website at https://www.myfloridalicense.com/wl11.asp. To
    check locally licensed contractors, you may check the Flagler County
    website at http://flaglercounty.org/index.aspx?NID=633. Once City Hall
    reopens, the City of Palm Coast Building Division would be pleased to
    assist you in looking up information and providing advice on how to
    choose the right contractor. The number is 386-986-3780.
  • More information is available at www.palmcoastgov.com,
    www.facebook.com/discoverpalmcoast, and
    www.twitter.com/palmcoastnow.

NOTE: All information is current as of 7:30 PM Tuesday, September 12.

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